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Terms and Conditions

 

Terms and Conditions

Effective Date: Updated 8/01/2025
Website: nemaplecreations.com
Company: New England Maple Creations LLC.

By accessing or using this website, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use this Site.

1. Acceptance of Terms

By using this Site, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws and regulations. These Terms apply to all visitors, users, and others who access the Site.

2. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

3. Use of Site

You agree to use the Site only for lawful purposes. You must not:

  • Violate any applicable laws or regulations;
     
  • Attempt to interfere with the security or operation of the Site;
     
  • Use the Site to transmit any harmful, fraudulent, or unlawful content;
     
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
     

4. User Accounts

Certain features of the Site may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Products and Services

If the Site offers products or services for sale:

  • All product descriptions, pricing, and availability are subject to change without notice.
     
  • We reserve the right to refuse or cancel orders at our discretion.
     
  • Any promotional offers or discounts are subject to terms posted on the Site.
     

6. Payment and Billing

Payments are processed through secure third-party payment processors. By submitting payment information, you authorize us and/or our payment processor to charge the designated account for the total amount of your order, including applicable taxes and shipping fees.

7. Shipping, Returns, and Refunds

Our shipping, returns, and refund policies are described separately on the Site. By purchasing from the Site, you agree to comply with these policies.

8. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of [Company Name] or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without express written permission.

9. Disclaimer of Warranties

The Site and its content are provided “as is” and “as available” without warranties of any kind, whether express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, [Company Name] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the products/services offered. Our total liability for any claim shall not exceed the amount paid by you, if any, for accessing the Site or purchasing products/services.

11. Indemnification

You agree to indemnify, defend, and hold harmless [Company Name], its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Maine, new hampshire, vermont & new york. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delaware Court of Chancery.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

If you have questions regarding these Terms, please contact us at:
Email: sales@nemaplecreations.com

Return and Refund Policy

  

Return and Refund Policy

Terms of Return:

  • Items can be returned within 30 days of purchase with proof of purchase.
     

State of Return:

  • Items must be unused and in original condition.
     
  • Products with removed tags or signs of use are non-returnable.
     

Reason for Return:

  • Custom items are non-returnable, except in cases of damage.
     
  • Damage claims must be submitted within 48 hours of receiving the item with supporting photos.
     

Process for Return:

  1. Email us at sales@nemaplecreations.com with a full description of the reason for return and photos of the item.
     
  2. We will provide instructions for returning your item.
     

Refunds:

  • Only the value of the item will be refunded.
     
  • Shipping costs are non-refundable, unless the item is incorrect.
     
  • Special orders may be subject to a 50% restocking fee.
     
  • Customers are responsible for return shipping on all items.
     
  • All maple products are shipped with insurance to cover their value; this cost is included in shipping.
     

Contact:

  • For questions or to start a return, please email: sales@nemaplecreations.com

Copyright © 2025 New England Maple Creations LLC  - All Rights Reserved.

  • Terms and Conditions

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